Last updated: 1 July 2025
This Policy explains how DigiSkillsHub.ai ("DigiSkillsHub", "we", "us", "our") uses cookies, SDKs, pixels, local storage objects and similar technologies (collectively, “cookies”) when you visit digiskillshub.ai or use our mobile apps (together, the "Platform").
Key points
Essential cookies are always active because the Platform cannot function without them.
For all non‑essential cookies we seek explicit consent from UAE users and UK users, or rely on the limited analytics/security exemptions introduced by the UK Data (Use & Access) Act 2024.
You can change your preferences at any time via our Cookie Settings pane or your browser.
Cookies are small text files placed on your device—or technologies that act in a similar way (e.g. SDKs in mobile apps)—that collect information about you, your device or your interaction with the Platform.
Operate the Platform: sign‑in, shopping‑cart, fraud prevention.
Improve performance: measure page‑load times, detect errors.
Analytics: understand which content is most popular so we can enhance user experience.
Personalisation: remember your learning progress and language choices.
Marketing: deliver relevant ads and limit repeats.
| Category | Description | Examples | Duration (max) |
|---|---|---|---|
| Essential | Strictly necessary for core features such as authentication, subscription management and course playback. | __Host‑session, csrf_token, payment gateway token | Session / 24 hours |
| Functional | Remember user preferences and improve accessibility (e.g. volume level, dark‑mode). | user_pref, i18n_locale | 6 months |
| Performance & Analytics | Collect aggregated data on visits, completion rates and traffic sources. Uses IP‑anonymisation for UK/IP addresses. | ga4_client, hj_session_* | 13 months |
| Advertising & Targeting | Serve personalised ads (where permitted) and re‑engage inactive users. | fbp, gcl_au, linkedin_orm, tiktok_pixel | 90 days |
| Other tracking | Web beacons, device fingerprinting, HTML5 local storage objects used for bot detection and fraud prevention. | reCAPTCHA token | up to 24 hours |
Exact durations may change as we update our cookie inventory.
United Kingdom
We comply with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR.
For analytics and security cookies that qualify as “low‑risk” under the Data (Use & Access) Act 2024, we rely on legitimate interests but still provide an opt‑out mechanism.
All other non‑essential cookies require opt‑in consent, gathered via our banner.
United Arab Emirates
Under Federal Decree‑Law No. 45 of 2021 on Personal Data Protection (PDPL) and guidance from the UAE Data Office, we obtain express consent for non‑essential cookies and honour the right to withdraw consent at any time.
If you do not accept non‑essential cookies, the Platform will still work, but certain features (e.g. personalised content recommendations) may be unavailable.
Some cookies are placed by trusted partners (e.g. Google Analytics 4, Hotjar, Meta Ads, LinkedIn Insights). These providers act as data processors or, where they use data for their own purposes, joint controllers. Their privacy policies govern their use of your data. We have strict contractual clauses and, where required, UK IDTA / SCCs or UAE‑approved transfer mechanisms in place to protect cross‑border data transfers.
Cookie Settings pane: click the floating “Privacy” icon at the bottom left of any page to adjust preferences or withdraw consent. Changes take effect immediately.
Browser settings: You can block or delete cookies through your browser. Links to popular browsers are listed below.
Analytics opt‑out: Install Google’s Analytics Opt‑out Browser Add‑on.
Mobile apps: Limit Ad Tracking in your handset settings (iOS/Android).
If you delete cookies, your saved preferences (including opt‑out choices) may be lost.
We may amend this Policy to reflect legal updates (e.g. future UK e‑privacy regulation or UAE Executive Regulations) or changes to our cookie practices. We will post a revised version and indicate the “Last updated” date. For material changes we will request renewed consent.
If you believe we have not complied with this Policy or data‑protection law:
UK users may lodge a complaint with the Information Commissioner’s Office (ICO).
UAE users may complain to the UAE Data Office or relevant Emirate authority.
DISCLAIMER: This Policy is provided for information only and does not constitute legal advice. Seek professional advice to ensure compliance with your specific circumstances.
